Skills transfer is the foundation of client autonomy – we realise this by working “with” the client (in co-creation) rather than “for” the client.

• When improving operations, we also aim to transfer the skills necessary for our clients to become autonomous.
• We combine trainings and on-the-job coaching.
• We make the transfer tangible through our toolbox, which contains 80+ tools that provide the core concepts of our approach.
• The box includes an effective approach to tackle larger scale change projects.
• Basic, advanced and expert toolkit packages are available.
• This toolbox provides a platform to further build on.

Involved employees need to be provided with the relevant skills. Telling only “what” to change without “how” to do that, has always proven to be problematic.