To obtain sustainable change, we developed our approach based on 4 pillars:

CSI Business Consulting-puzzle piece - Lean, 6Sigma, Agile
Lean, 6σ,
Agile

In our approach we use a thoughtful combination of principles from Lean, Six Sigma and Agile management techniques.

Business is hindered in three ways :

  1. Doing things the customer does not want to pay for = WASTE
  2. Not delivering reliable quality = VARIABILITY
  3. Not being able to adapt to changing customer wishes = INFLEXIBILITY
CSI Business Consulting-Waste
Define what your customers value and eliminate what doesn’t contribute (waste)
arrow
Improved
value add, flow, speed, quality
Lean
CSI Business Consulting-Variability
Reduce unintended fluctuations in processes and products/services
arrow
Improved
reliability, quality
6 Sigma
CSI Business Consulting-Inflexibility
Reduce various forms of inflexibility to be able to respond to changing circumstances
arrow
Improved
flexibility, speed
Agile

Lasting change and autonomy require a systematised methodology that is effective and can be taught in a concrete way.